Privacy Policy
PROPERTYGURU.COM.MY is committed to protecting your privacy. This Statement of Privacy covers our treatment of personally identifiable information that we collect when you are on the PROPERTYGURU.COM.MY group of websites, and when you use our services.
This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. At PROPERTYGURU.COM.MY, we take your privacy seriously! Please read this Statement of Privacy to be more aware about our policy on collecting, using and disclosing personal information.
Scope of Coverage
Collection of your Personal Information
We may collect, store and use the following kinds of personal data:
(a) Information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
(c) Information that you provide to us for the purpose of registering with us.
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
(e) Any other information that you choose to send to us.
Cookies
PROPERTYGURU.COM.MY uses cookies to provide a better user experience for our visitors. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may send a cookie which may be stored on by your browser on your computer's hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website's usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. Our advertisers may also send you cookies.
Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites, including this one.
Using Your Personal Data
Personal data submitted on this website will be used for the purposes specified in this Statement of Privacy or in relevant parts of the website.
We may use your personal information to:
(a) administer the website
(b) improve your browsing experience by personalising the website
(c) enable your use of the services available on the website
(d) send you general (non-marketing) commercial communications
(e) send you email notifications which you have specifically requested
(f) provide third parties with statistical information about our users - but this information will not be used to identify any individual user
(g) deal with enquiries and complaints made by or about you relating to the website We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. If you do not wish to change your preference on receiving 3rd party communications, you may by changing your account communications preferences at any time.
Other Disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this Statement of Privacy, we may disclose information about you:
(a) to the extent that we are required to do so by law
(b) in connection with any legal proceedings or prospective legal proceedings
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Except as provided in this privacy policy, we will not provide your information to third parties.
International Data Transfers
Information that we collect may be temporarily stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. However, we are committed to store your data in a secured environment in Malaysia & Singapore where our servers at located.
Security of Your Personal Data
PROPERTYGURU.COM.MY will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential.
We will NEVER ask for your password other than when you log in to the website.
Updating Personal Information
Please let us know if the personal information which we hold about you needs to be corrected or updated. All changes could be made via your PROPERTYGURU.COM.MY dashboard, simply click here to login. Alternatively, you could contact one of our customer service officers at (+603) 2279 7555
Ad Networks and "Re-Marketing"
PROPERTYGURU.COM.MY utilises third party vendors, including Google, to show ads for PROPERTYGURU.COM.MY on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to www.propertyguru.com.my. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. (Alternatively you can opt out of a third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.)
We're not currently using DoubleClick's re-marketing pixels, but it's possible we will in the future in which case you can opt out of DoubleClick's use of cookies by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
Changes to this Statement
PROPERTYGURU.COM.MY will occasionally update this Statement of Privacy to reflect company and user feedback. When we post changes to this Statement, you will see the word "updated" next to the Privacy Statement link on the front page of PROPERTYGURU.COM.MY. If there are material changes to this Statement or in the manner PROPERTYGURU.COM.MY will use your personal information, we shall notify you of changes to our privacy policy by email.
PROPERTYGURU.COM.MY encourages you to review this Statement periodically to be informed of how we are protecting your personal information.
Contact Information
PROPERTYGURU.COM.MY welcomes your comments regarding this Statement of Privacy. If you believe that we have not adhered to this Statement, please contact us by telephone, email or post:
Attn: PROPERTYGURU.COM.MY Privacy
Mailing Address :
HomeGuru Sdn Bhd
Level 3, Tower 3A, Avenue 3,
The Horizon, Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur
Malaysia
Tel: (+603) 2279 7555
Email: enquiries@propertyguru.com.my
This document was updated on May 15, 2012.