Your agent should make you feel comfortable and confident, and not anxious or easily pressured. Pick an agent that specifically specialised in that particular area you want to live in. As your agent, he or she should inform you on new listings and return calls promptly and answer your questions readily.


Working with your agent requires working guidelines, state your priorities clearly so neither of you wastes time on listings that do not fit your criteria. Keep all your paper works in one place so it easier for referencing.


Role of the Agent

You can hire an agent to work on your behalf either as a potential buyer/tenant, or as seller/landlord. In many transactions, there are agents on both sides of the process.


So, what can you expect from a real estate agent?


For Sellers/Landlords, good Agents:

  • Are able to advise you on the market price for your property
  • Can create a professional marketing plan to sell/rent your property
  • Have access to internal agency systems that help market the property through other agents in the agency
  • Will market the property both online and offline at their own expense
  • Will qualify potential buyers on your behalf
  • Will organise viewings on your behalf
  • Will prepare all the contracts on your behalf


For Buyers/Tenants, good Agents:

  • Are able to advise you on what is possible on your budget
  • Will search and qualify the available properties according to your criteria
  • Will have access to internal agency systems that find the property through other agents in the agency
  • Will organise viewings and accompany (or take) you to see the property
  • Will handle the negotiation process on your behalf (with your permission, of course)
  • Will prepare all the contracts on your behalf


These are some things that you may want to consider when you are selecting an agent:


Knowledge of Property Types & Region - Many agents specialise in certain regions and/or certain type of properties. They may already have buyers at hand, or know other agents in the area with potential buyers. They also know how to promote the area to the buyers.


Experience - somebody who just started is likely to make mistakes. Ask for a transaction record of similar properties.


Personality - You are likely to working quite closely with your agent for a few weeks or months as such he or she needs to be someone you feel you can trust, get on well and who listens and understands your needs.


Education/Certifications - Education and Certifications give more confidence that the agent is knowledgeable of the procedures and the law.


Time Available - Make sure the agent has enough time to handle your contract.


Marketing Plan - If you're looking to let or sell your property make sure a proper online strategy forms part of the agent's marketing plan. Also, ask how much time the agent is willing to spend time to prepare the property for sale - taking professional photos, communication skills to market your property, giving tips of cleaning/furnishing, etc.


You should engage only one agent to work on your behalf, particularly if you are looking to sell or let your property. Agents often have access to the same listings and using multiple agents may just result in confusion or visiting the same property twice. Also, you will get more commitment from the agent if he/she knows that you are dealing with he/she only.


Agents listed on our website are Internet savvy marketers and can help you sell/rent out your property with 21st century methods.

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