Asked by Anonymous
Hello Experts,
I booked a property on 28th Aug, all terms and condition were standard to get Sales and Purchase Agreement in 21 working days, with special condition that agent hold 3% and refund if there is no loan approved in 21 days.
My loan was not approved, I asked agent for refund he said he can help to try in other banks and can get extension. I trusted him as all was in paper with condition of 21 days and he promised he will refund. This is one big agency of Malaysia. Now after three loan rejection when I am asking for refund they are telling owner want to forfeited as the time limit breached. I am feeling cheated as agent always promised I will be getting my refund 100% sure and the condition is there of 21 days and three rejection letter. I need legal advice to get my money back. I have proof of whatsapp chat, proof of rejection letter and special condition which says 21 days if loan is not approved agent will refund the money.
What is my fault in the whole scenario
I booked a property on 28th Aug, all terms and condition were standard to get Sales and Purchase Agreement in 21 working days, with special condition that agent hold 3% and refund if there is no loan approved in 21 days.
My loan was not approved, I asked agent for refund he said he can help to try in other banks and can get extension. I trusted him as all was in paper with condition of 21 days and he promised he will refund. This is one big agency of Malaysia. Now after three loan rejection when I am asking for refund they are telling owner want to forfeited as the time limit breached. I am feeling cheated as agent always promised I will be getting my refund 100% sure and the condition is there of 21 days and three rejection letter. I need legal advice to get my money back. I have proof of whatsapp chat, proof of rejection letter and special condition which says 21 days if loan is not approved agent will refund the money.
What is my fault in the whole scenario
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