AskGuru Q&A Community

Dear Ms. Annie,

You may carry forward your current credit balance only when you do your renewal before, or by the expiry date of your account.

After further checking in our system, your account will be expired on 23 May 2014.

We encourage you to do your renewal earlier to avoid any disappointment.

Please contact our salesperson that handle your account for your renewal.

You also may contact our CS team at 03 2279 7555 if you need further assistance.

Have a nice day.

Thank you. Read More