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I’m asking on behalf of my family member who has lost her husband due to illness.

When she claimed for MRTT from Etiqa, the claim was rejected due to pre-existing conditions.

She argues that why MRTT was allowed to pass when her husband declared the conditions when applied for the loan.

She also has no idea where to go from here. The MRTT policy is still on going but she cannot claim.

Help the experts can help her on this.
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