Asked by k***@yahoo.com
What is the protection under the law for water consumer (like owner of a terrace house) on maximum water arrears that the water authority of Malaysia can claims. As if there is an internal water leakage, the claims by the water authority can become very high. Is the claims by the water authority subjected to the maximum debt limit act (like the maximum period of 6 years for consumer debt) or the water authority will need to write off bills that are exceeding a certain justifiable period of claims or any other water consumer debt protection law. I am asking this question because if the water authority take their own long time to disconnect in case of internal leakage or their tracking system failed, how can it charge the water consumer that unjustifiable way in term of limit of liability. Hope that you can enlighten me on the protection of water consumer in these circumstances under the law in term of consumer debt liabilty Thank you.
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