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The code of ethics and governance of estate agencies are transparently stated on the following website www.lppeh.gov.my The Board of Valuers, Estate Agents, Appraisers, Property Managers, Malaysia are under the purview of the Ministry of Finance. Any complaints on fraud, misrepresentation etc can be addressed to them. The Board does not allow any agents to charge a fee which is more than 3% of the transacted price unless it is for marketing a new developers project. anyhow, it has to be agreed between the client and agenct in writing. Read More