Whether it is in Penang or other states, our professional practice is governed under BOVAEP under Ministrey of Finance. www.lppeh.gov.my The rules are standard across Malaysia.
Whoever engages the agents services will pay the agent's fee provided it is agreed between the client and agent upfront. Most of the time it's the Landlord that engages the services of agents to help them rent out the house/condo by placing advertisements, banners etc. Hence the fee is paid by the Landlord. However, there are certain instances the Tenant hires and pays for the services of an agent to find them a particular property to rent. Usually a property that is very difficult to get and for very personal reasons.
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