Dear Agent Partners,

We hope this note finds you healthy and safe. This has been a very challenging start to 2020 for everyone.

As the world comes together to fight COVID-19, we know that your lives and livelihood have been drastically disrupted. We understand that you could use a little help, whilst you #DudukRumah to keep you and your loved ones safe.

Being your partner of 10 years, we will support and stand united with you as we tide through the challenges and triumph over this outbreak, together. 

In that spirit, we have put together a suite of GuruCares initiatives for agent partners. These are available immediately and will last until 31st May 2020.

Because the COVID-19 situation changes so rapidly, we will track closely whether these measures provide the relief we hope they do. Be assured that we will continue to evaluate further solutions and are ready to give you the best support we can into the future.

Measures to provide savings to new and existing agents:

1. 40% Price Reduction for New Agents

All first-time PropertyGuru subscribers will enjoy 40% off any of our agent packages. Find out more details about our agent packages here or contact us at +603 7932 7555 option 2.

2. Complimentary Account Upgrade for Renewing Agents

Agent partners with an upcoming account renewal will receive a complimentary account upgrade when you renew your account before its expiry date. Please reach us at +603 7932 7555 option 1 for details of your account renewal options.

3. 100 Ad Credits for All Agents

All existing agent partners with an active PropertyGuru account as of 31st March 2020 receives 100 Ad Credits. These complimentary credits are issued into your account by 3rd April 2020 and are valid for 12-months to support your listing activities now or in the future.

Further helpful options available to you:

4-months Unlimited Access to Property Transaction Reports

At a time like this, your ability to make smart moves in your property marketing activities is critical, and you need insights to do that. All agent partners with an active PropertyGuru account as of 31st March 2020 gain infinite access to property transaction reports on for 4 full months. Read here for details.

Earn Ad Credits for Every New Agent Sign-Up Referred

Help your friends and peer benefit from our initiatives and earn Ad Credits to fund your marketing activities on PropertyGuru. Available until 31st May 2020, you’ll receive 50 Ad Credits for every new agent subscriber you refer to PropertyGuru.

For further details on these measures and options, please refer to FAQs.

We continue to serve you

In alignment with the nationwide movement control instilled by Malaysian Government, and for the health and safety of our gurus, we have switched our operation to a work from home model.

Our team remains ready to serve your needs. We are contactable via our hotline, chat, mobile phones and emails. Please feel free to reach out or access our Agent Blog and Help Centre for information.


Agent partners, we are standing by you. Let’s take care of each other.

#KitaJagaKita #GuruCares #PGMYStandByYou 

-PropertyGuru Team

Check out your COVID-19 Resource Guide to see the relief measures, latest webinars and articles available to you! 

Sign up for your free webinar sessions available on PropertyGuru Academy! 

Other articles on GuruCares initiative for agent partners: 

PropertyGuru Team
May 15, 2020
Keeping in mind the further extension of Movement Control, the third round of initiatives was announced on 6 May 2020. These initiatives were catered to further our second roll out and extend our support to continually meet our agent needs to as large extent as possible and for all our active agents includes 100 free Ad Credits for all existing agent partners, 4 Months of Unlimited Access to Property Transaction Reports and 60 Days Extension for All Purchased Ad Credits for accounts expiring on or before 31 May 2020. For Renewing Agents, there will not be any additional fee for Package Upgrades till 31 May 2020 and 60 Days Extension for Remaining Bundled Ad Credits in Packages. For our new agents signing up, there is 40% Price Reduction on All Agent Packages. Rest assured that we’re constantly monitoring the situation as it progresses and are ready to offer more support to our agent community.
PropertyGuru Team
May 15, 2020
Dear Agents, Thank you for your feedback and kind appreciation. To date we have rolled out 3 initiatives that have been carefully crafted to meet our agent needs to as large an extent as possible. In the first round, new agents enjoy 40% off their Packages, and existing agent partners receive a complimentary upgrade upon renewal prior to account expiry date. There is also an additional 100 free Ad Credits for all existing agent partners. In our second round of initiatives, known as the ‘MCO Extension Edition’ announced on 20 April 2020, we crafted measures specially to support agents who are affected by the movement control in Malaysia. Here’s a quick look at the second initiative measures: 60 Days Extension for Previously Purchased Ad Credits with Nearby Expiry and 60 Days Extension for Ad Credits Remaining in Packages with Nearby Expiry.
Rani Kaur Dhillon
May 05, 2020
support for agent who have subscribed is literaaly none existant as the monetary is the same for renewal whole newbies get 40% . That is not called support, that is called marketing gimmick. pls be more ethical. we do not need upgrade if we cant even pay for the renewal. what utter nonsense is this marketing to look good . your promo is so unethical
Ken Lau
May 05, 2020
Thanks for the support and not granted additional saving with increase posting credit..:)
ST Lim
May 04, 2020
If Property Guru really treasure the 10 years' partnership, then please give more discounts and rebates to all agents during this difficult time. You will see withdrawal of account in the very near future if agents cannot survived in this recession. Thank you.
ho kok bin
Apr 24, 2020
thanks a lot
Robinson Nguan
Apr 24, 2020
Appreciated it
Andrews Loh
Apr 20, 2020
Thank you.
Adamsen S. Pereirat
Apr 18, 2020
PropertyGuru Management, Thank you very much, for your support. Please give whatever additional credits, as initiated by you. Also, we need your support, to readvertise more often, with lower credit charged. If we are able to sell or rent out properties, through propertyguru advertisement, the credit goes to propertyguru.
Gaily Tay
Apr 15, 2020
Hope to see a reduction to 1 credit for repost soon . Increasing the credit for repost definitely discourage agents to repost more frequently.