Dear Agent Partners,
In these extraordinary times, I hope you and your loved ones are coping well.
As the COVID-19 situation unfolds, PropertyGuru continues to stand united with our agent partners. Since the launch of our first suite of GuruCares initiatives for you on 1st April 2020, your feedback has been heard and we wish to offer more help.
In response to your feedback and the extension of the Movement Control Order, we bring to you an MCO Extension Edition of our GuruCares Initiative. These are aimed at providing you with peace of mind as we tide through this period of business disruption together. Available immediately till 4th May 2020, these set of measures are an add-on to the first suite of initiatives.
Be reassured that you have our heartfelt support. We’re here with you and are constantly on the lookout to offer further assistance you need into the future.
Measures to Support You through the MCO
1. 60 Days Extension for Previously Purchased Ad Credits with nearby expiry
If you have Ad Credits purchased as top-ups which are expired or expiring between 18th March and 4th May 2020, you might be finding it difficult to use them up ahead of their expiry.
Good news, their expiry date will be extended by 60 days. The extension will be done in batches, you may find detailed schedule in our Help Article. Post extension, you may refer to Ad Credits Summary on AgentNet for their new expiry dates.
2. 60 Days Extension for Ad Credits Remaining in Packages with nearby expiry
If your Agent account is eligible for renewal but have remaining Ad Credits that had expired or are expiring with your previous package, you might be worried that they’d go to waste.
Good news, the expiry date of these remaining Ad Credits will be extended by 60 days so that you can continue to use them with your renewed account. This extension is available for accounts with expiry in March, April, May and June 2020 that’re renewed within the same or higher tier between 18th March and 4th May 2020.
For further details on these measures, please refer to FAQs.
Get Ready for a Strong Bounce Back
As you stay home, you’re invited to take advantage of specially curated resources that we’ve prepared for you. You can expect helpful tips, inspiring stories, expert insights and advices aimed to empower you through this time and equip you for a strong bounce back once the situation improves.
Find them in:
Weekly articles on Agent News, on content such as:
- Stockpile Your Prospects By Using These 3 PropertyGuru Features
- How To Use Your Ad Credits Smartly
- 3 Online Courses We Recommend To Property Agents
Weekly webinar sessions presented by PropertyGuru Academy that covers topics such as:
- Introduction to PropertyAdvisor
- 3 Must-use Tech Tools for Agents in Time of Social Distancing
- Get Noticed with 5 Listing Tips
Agent partners, let’s keep our spirits up and have faith that better days are in sight.
In the meantime, let’s take care of each other - #StayAtHome and stay safe. In solidarity, we will overcome the pandemic.
Agent partners, we are standing by you. Let’s take care of each other.
#KitaJagaKita #GuruCares #PGMYStandByYou
-PropertyGuru Team
Check out your COVID-19 Resource Guide to see the relief measures, latest webinars and articles available to you!
Sign up for your free webinar sessions available on PropertyGuru Academy!
Other articles on GuruCares initiative for agent partners:
- Standing By You Through COVID-19 (GuruCares Initiative launched on: 1 April 2020)
Find out more about the suite of relief initiatives we rolled out for new and existing agent partners. - Supporting You Further With GuruCares Initiative: MCO Extension Edition (GuruCares Initiative launched on: 20 April 2020) Find out more about MCO Extension Edition we rolled out for our agent partners.
- GuruCares Initiatives Extended For Your Strong Bounce Back (GuruCares Initiative launched on: 6 May 2020) Find out more about GuruCares Initiatives Extended For Your Strong Bounce Back.
- GuruCares Initiative: Free Webinars By PropertyGuru Academy
Offering you accessible resources so that you can stay on top of the game and be ready to bounce back into action anytime. - Stockpile Your Prospects By Using These 3 PropertyGuru Features
3 features that can help you stockpile your prospects, by building trust and credible with property seekers. - How To Use Your Ad Credits Smartly
Get insights from our consumer data on how to optimise your Ad Credit spend - 3 Online Courses We Recommend to Property Agents
Learn tips and skills from real estate professionals to help you prepare for post COVID-19 market rebound. - Property Seekers Still Keen Despite COVID-19. Here’s What They Are Looking At
Gain valuable insights on what property seekers are looking for, despite these uncertain and challenging times. - Helpful Tips To Close During Covid-19
Here’s a list of some tips on how you can up your game and still manage to successfully close deals, despite these challenging times. - When And Where To Focus Your Listings In May
Get valuable insights based off PropertyGuru’s proprietary data in April 2020, to strategise your next steps to success.